Online branding tips Posted Date: Mar 12, 2010 By: Alice Allan
Here at propertyadguru.com, we see plenty of examples
of online branding in any given week. Some agents have their online branding
down to a fine art, while others are still getting the hang of things.
If you’re looking for some ideas on how to refine your
approach, here are our Top 10 Tips for Online Branding:
1. Consistency
is key. We can’t emphasise this point enough. For
people to come to recognise your online brand, you need to make sure everything
– from the font you use on your website to the background colour on your email
newsletters – stays consistent.
2. Consult with
others. You might think your logo, tagline, or
colour scheme is perfect. But are you the only one? Take every opportunity to
consult with people outside your office to see where you might be slipping up,
and tweak things accordingly.
3.
Accessibility matters. This point builds off the
idea of consulting with others. Set up a feedback process so your customers
have some way of telling you when something goes awry – an email that only 10
percent of your subscribers can open, for example, or a new website addition
that’s crashing half your readers’ browsers.
4. Keep it
clean. The results of this study show that
cluttered banners perform worse on branding impact measures than less cluttered
banners. We think this goes for all aspects of your online presence. Less is
always more when it comes to online presentation.
5. Keep it
simple. Along with good, clean design, clarity of
message is also crucial in online brand building. You should be able to sum up
your aim in one short sentence, or even a few words. Find that message, and
keep repeating it until its synonymous with your brand.
6. Relaunch
with care. The feedback you receive might convince
you to start your whole online brand strategy again from scratch. If you do,
make it obvious to website visitors and anyone else who might come into contact
with your online business that this is a new version, not someone else
operating under the same name.
7. Track your
mentions. A listening post tool like Google Reader
can be invaluable in finding out when and where your brand is mentioned. Plug
in your business name, then sit back and wait for the regular emails showing
you exactly who’s talking you up online.
8. Thank them. This is the social side of online brand building. Whenever you do
find an example of someone discussing your brand online, jump on and thank them
– publicly if possible. This proves there’s a real, engaged person behind the
brand name.
9. Drown out
the negativity. There will be times when your brand
shows up somewhere in a negative light. If it’s not an issue you can address
personally, spend your energy promoting your business in a positive light.
Don’t let other people’s definition of your brand be the most visible one.
10. Know when
to stop. Believe it or not, there is such a thing
as online over-exposure. If people are coming into contact with your brand too
often, they will start to tune you out. Don’t be afraid to let things settle
for a while, and see what effect your efforts have had, before launching your
next campaign.
Online branding is a delicate business, requiring a
mix of advertising savvy and relationship management prowess. We hope our tips
take you a few steps closer to establishing a brand you can boast about.
This article has been provided by PropertyAdGuru.com helping agents make the most
of their online advertising.