Property developer I-Berhad and Australian serviced office provider Servcorp Ltd will spend an estimated US$30 million (RM98.1 million) over the next five years on technology infrastructure in the RM2 billion I-City property development in Selangor.
The i-City concierge service will have key services such as reception greeting, call management, facility management and customer service support, as well as provide state-of-the art information technology infrastructure.
“Under the concierge service provided to i-City, US$30 million will be invested over the next five years, starting with the Cybercentre Office Suites which have recently been completed,” said ServCorp chief information officer Marcus Moufarrige.
“Recovery (of investment) will take between three and five years and we have spent about RM10 million so far on the first phase of our 44-unit CityPark Cybercentre Office Suites,” said I-Berhad deputy chief officer Lim Boon Siong.
The human aspect of the concierge service will be provided by ServCorp, while the innovative technology services will be provided by i-Office2 Sdn Bhd, a US$1 million (RM3.3 million) 35-65 joint venture between I-Berhad and Servcorp. The joint-venture company will obtain the bulk of its fee from services such as broadband, telecommunications and virtual offices.
I-City is the first private initiative to be awarded the Multimedia Super Corridor status Cybercentre. The first phase, comprising 300,000 sq ft, is expected to be operational by September.